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General Terms and Conditions of Sales and Delivery for Customers


1 General Information

All deliveries from T-ShirtMaker to the customer are carried out based on the general terms and conditions given below. These underlie all offers and agreements between T-ShirtMaker and the customer and are accepted for the duration of the whole business relationship. Opposing or deviating conditions of the buyer are only binding if T-ShirtMaker has agreed to them in writing.


2 Responsibility for Online Offer

 (A) T-ShirtMaker is responsible for the articles and motifs offered in a “T-ShirtMaker shop” as well as the overall design of the shop.  


3 Conclusion of the Contract

(A) The "offers" contained on the website represent a non-binding invitation for the customer to place an order with T-ShirtMaker.


(B) By filling in and sending off the order form on the Internet, the Customer makes a binding offer for the conclusion of a contract of purchase and/or a contract for work and materials. Before finally sending off the order form, the customer has the opportunity to check that his/her details are right and if necessary to correct them on a summary page.

Then T-ShirtMaker sends an order confirmation via e-mail to the customer and examines the offer regarding its legal and effective feasibility, in particular any possible infringement upon trademark rights of third parties. The order confirmation does not represent an acceptance of the offer but shall only acknowledge to the customer that their order was received by T-ShirtMaker.

The contract only materialises when T-ShirtMaker dispatches the product ordered to the Customer and confirms the dispatch to the customer with a second e-mail (“Shipping Confirmation”). The details of the order can also be viewed online in the user profile under "Orders" on


(C) T-ShirtMaker reserves the right to reject received orders within the legal period of acceptance if, during the ordering process, it becomes known or it is suspected that third-party rights or statutory regulations will be violated by a print design.


(D) The conclusion of the contract shall depend on punctual and correct supply of the goods to T-ShirtMaker. This proviso shall not apply in the event of short-term disruption to deliveries or if T-ShirtMaker can be held responsible for non-delivery, in particular if T-ShirtMaker fails to make a congruent hedging transaction in good time. The Customer will be informed immediately that the service is not available. If Customer has already paid for the goods, this money will be reimbursed.


4 Delivery / Shipment

(A) Delivery dates and times are only binding if they are expressly confirmed as such by T-ShirtMaker in writing.


(B) Delivery shall be conducted by a shipment service provider chosen by T-ShirtMaker. Current shipping prices can be viewed at


5 Prices

(A) For customers ordering from EU states, the prices as given are the gross prices and include the statutory incidental taxes, in particular Value Added Tax. Postage and packing is charged for separately and shown separately in the invoice. The delivery address is definitive.


(B) For customers from outside the EU all stated prices are net prices. The shipping address is decisive. If, according to the statutory regulations, the goods are subject to sales taxes in the recipient country, then these shall be paid additionally upon receipt of the goods. Furthermore, the goods may be subject to import duties which the customer shall pay additionally upon receipt of the goods.


(C) The customer has to pay shipping and handling, which may depend on order value and the delivery location. Current shipping prices can be viewed at


(D) Purchase price, along with shipping and handling charges are immediately payable, without deduction.


6 Payment

(A) Payment will be carried out according to the customer´s choice of either direct debit, credit card, advance payment or other payment T-ShirtMaker reserves the right to limit the method of payment chosen by the customer depending on order value, shipment region or other objective criteria.


(B) In case of the method of payment chosen by the customer not being practicable, where T-ShirtMaker has met its contractual obligations, in particular if it is the case that a direct debit from the customer´s account is not possible due to a lack of funds or provision of wrong information, then the customer shall reimburse any additional costs incurred by T-ShirtMaker or a third party which carried out the transaction.


(C) T-ShirtMaker is entitled to make use of the services of trustworthy third parties for the handling of the payment:

1) If it comes to a default of payment of the customer, T-ShirtMaker is allowed to assign its claims to a debt collection agency and transfer the personal data required for the handling of payments to these third parties.

2) In the case of intervention of third parties in the handling of payments, then payment in relation to T-ShirtMaker only counts as made if the amount has been provided contractually to the third party, so that the third party can dispose of it as it sees fit.


7 Conditional Sale

(A) Up to the payment of any monies owed to T-ShirtMaker the goods remain the property of T-ShirtMaker.


(B) The customer is obliged to handle the product with care up to the transfer of ownership.


8 Guarantee

(A) Information, drawings, figures, technical data, specifications of weight, measurements and services, which are contained in brochures, catalogues, newsletters, ads or price lists only are of an informational nature. No responsibility is accepted by T-ShirtMaker for the correctness of this information. Regarding type and scope of delivery only the information shall be decisive which is contained in the order confirmation.


(B) As far as there is a defect in the goods which falls under warranty, the customer shall be entitled in the context of statutory regulations to demand supplementary performance, withdraw from the contract or a reduction in purchase price.


(C) In the case of return shipments due to defects T-ShirtMaker will also pay for the cost of postage.


(D) Data communication via the internet, considering the current state of the technology, cannot be guaranteed as being flawless und/or available at any time. Thus, T-ShirtMaker shall not be liable for the continuous and uninterrupted availability of the online offer.  


9 Limitation of Liability

(A) As far as liability of T-ShirtMaker is excluded or limited in these general terms and conditions then the same applies for personal liability for damages on the part of employees, representatives and agents of T-ShirtMaker.


10 Copyrights to Print Designs, Release from Liability

(A) If the Customer provides his/her own motif or otherwise influences the product (personalisation of text), the Customer assures T-ShirtMaker that the text and motif are not subject to any rights held by third parties. In such case the cost of any breaches of copyright, personal rights or rights to the use of a name will be borne solely by the Customer. The Customer also assures T-ShirtMaker that by personalising the product he is also not breaching any other rights held by third parties.


(B) The customer releases T-ShirtMaker  from all demands and claims which are made due to the infringement of such third-party rights, as far as the customer is responsible for the breach of duty. The customer shall reimburse T-ShirtMaker for all defense costs and other damages resulting from any such action.


11 Technical and Design Deviations

When fulfilling the contract, we expressly reserve the right to deviate from the descriptions and information in our brochures, catalogues and other written and electronical documents with respect to material, colour, weight, measurements, design or other features, as far as these can be considered reasonable for the customer. Reasonable cause for change may result from fluctuations customary in trade and technical production processes.


12 Data Protection

T-ShirtMaker uses personal data of the customer for appropriate purposes and according to statutory regulations. The personal data given (i.e. name, e-mail address, mailing address, bank details) for ordering products are used by T-ShirtMaker for fulfillment and handling of the contract. This data is treated confidentially by T-ShirtMaker and is not given to any third parties who are not part of the ordering, delivery and payment procedures.


Create your own shop and use the provided images to design your own products. Once items are sold we will take payment and pay the e-shop owner their sur-charge. We will print and dispatch on behalf of the e-shop. All processes will be the same for customers as when choosing T-ShirtMaker designs. Policies 1-12 above also apply to e-shops.